Built · Consumer software

ACIM

A private operating system for family life, built for the household nobody designs software for.

Positioning · Product strategy · Built and shipped

The engagement

The situation

Consumer productivity software is designed for one person managing their own work. A household is a different problem entirely: two adults, competing constraints, shared money, and a week that has to be planned jointly or it does not hold.

The problem

Most tools hand a family another list to maintain. The list is not the problem. The problem is that maintaining it is itself work, added to people who are already at capacity.

The question these tools answer is “what are my tasks?” For two working parents running a home, careers and young children at once, that is the wrong question and answering it well does not help.

The decision

Answer a different question: given our money, our energy and what we are building, what is the best plan for this week?

Do the work rather than delegate it back. Software that asks a tired person to maintain it has misunderstood who it is for.

The work

Positioning and product strategy, then built and shipped.

A family EA, a research team and a connectivity suite in one, holding money, calendar, meals, maintenance and the children’s week as a single shared plan.

Background research that compares energy and insurance and returns real numbers, so a decision arrives without a person having to go and find it.

A shared model of the week, so two exhausted adults stay genuinely in sync rather than each holding half of it.

The result

ACIM is built and shipped, one of three products the practice operates as a founder rather than advises on as an observer.

Ask what the software is for before asking what it does. A tool that hands the work back has answered the easy question, and the easy question is rarely the one the buyer is actually stuck on.

Your version of this starts with a diagnosis.

Fixed scope, and a named diagnosis inside two weeks.

All work →